StartupLanes

Arnab is a Coach,
Facilitator,
Training Consultant,
Exclusive Customized Training Content Creator
Specialist in Story based and OutBound Trainings

ex Infosys, ex iGate, Excellence Awardee in Infosys

an Accomplished, Pan-Talented Professional with extensive exposure to Training and Sales & Marketing, in the multiple industry.
A Strong sales & Mktg professional skilled in Sales, Management, Pre-sales, Events, Marketing, & Sales Promotion.
In his current capacity of a freelance coach, Training Consultant and Facilitator, Arnab specializes in TNI & TNA, minimal or zero PPT content, based on the TNA & a clear understanding of the expected outcome. He is a Creative Training Professional, who consults with organizations & individuals looking to improve their performances.
He analyzes the AS-IS scenario, understands the expected scenario & build the marketing & training material accordingly.

For the last decade, he has been using activities, Theatrical storytelling and games as training methods, rather than PPTs.

He has delivered training sessions for varied levels of people from
-> security guards to
-> Finishing Engineering Graduates to
-> Senior Managers to
-> Senior VPs

in organizations like:
• More Retail,
• ReleaseMyAds,
• Vodafone,
• Tata Steel,
• National Stock Exchange,
• Crescent Foundry,
• Berger Paints,
• Comupter Age Management Systems (CAMS),
• Dr. Paul’s Clinic,
• Kotak Mahindra Life Insurance,
• Servmarc Communion Pvt Ltd.,
• Chittagong Club Limited

Some Specializations include:
* Conflict Management
* Crisis Management & Trouble shooting
* Customer Satisfaction & Service Excellence
* Sales Excellence Workshop
* Emotional Intelligence
* Leadership
* Personal Effectiveness
* Problem Solving & Decision Making
* Stress Management
* Team Building
* Time Management
* Interview Skills
* Listening as a Leadership Quality
* Behavioral Training
* Public Speaking
* Upgrade from showing PPTs to unfolding stories
* Outbound Leadership Workshops
* Sales Excellence
* Move from Customer Service to Satisfaction to Customer Delight
* Exclusively designed Call Center Pitch Format for Guaranteed Success-
1. Opening to ensure increase of conversations
2. Tricks to Close Sales on the Phone
3. Need Identification through non-invasive conversation

Discovery/ Identification of Pain & Custom Content Designed
Exclusive Customized Team Skilling Workshops & One-To One Coachings.